Term & Conditions

Terms & Conditions - Pixel Penn

By accessing and using Pixel Penn, you agree to be bound by the following Terms & Conditions:

1. Services

Pixel Penn is an authorized reseller of third-party antivirus and cybersecurity software licenses, operating independently of the brands it sells. We sell genuine software licenses and provide general customer service related to orders placed on our website, such as order status, billing questions, license activation guidance, and account setup for products purchased through us. We do not provide virus removal, remote-access troubleshooting, malware remediation, or any other diagnostic or repair services for consumer devices

2. Authorized Reseller Status

Pixel Penn is an authorized reseller of third-party antivirus and cybersecurity software licenses, operating independently and without official endorsement, sponsorship, or affiliation from Avast, AVG, McAfee, Norton, Trend Micro, ESET, or AVIRA, unless expressly and specifically stated on this website.

3. Payments and Refunds

All purchases made through our website are subject to our Refund & Returns Policy, which allows refund requests within 7 days of purchase under specific circumstances (including duplicate charges, non-delivery, or unresolved technical issues). Please refer to our Refund & Returns Policy page for full details and eligibility requirements

4. User Responsibilities

Users are responsible for providing accurate, complete, and up-to-date information when requesting services. Users agree to use our services lawfully and responsibly.

5. Limitation of Liability

To the fullest extent permitted by law, Pixel Penn shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services or website.

6. Company Information

Pixel Penn services are owned and operated by Tronexs LLC, 382 NE 191ST ST #840067, MIAMI, FL 33179, United States.